Once the equipment has brought the current temperature back to within the temperature delta, stage 2 will disengage and stage 1 remain running until the set point is meet. So this is the question everyone asked me. Gotcha. mine also ground-source, so I have my AUX set so that it's basically disabled. The HVAC equipment will start in stage 1. The Installation Guide that ships with your ecobee has the necessary instructions to wire up and install your device. I did that because the ecobee outdoor temp is way off VS my real one. I was tired of aux running when its only - 6 outside but it thinks its still - 17c, New comments cannot be posted and votes cannot be cast. The ecobee which costs about the same money lets you set the minimum run time of the heat pump before the AUX strips come on AND the maximum temperature lag. Reverse staging. You can set the ecobee not to use AUX heat until the heat pump has run for 30 minutes (adjustable) and/or it's 5 degrees (adjustable) below setpoint. ecobee has a robust API and an active developer community working on new ways to integrate your thermostat into your connected home. Something I learned from ecobee while chatting on Facebook messenger: Once the AUX heat is engaged, It will try to complete the desire set point as the previous compressor cycle did not help satisfy the desire set point. A subreddit for ecobee and all their smart home products. As the title suggests....could someone explain in simple terms what this is and does? If this option is enabled, the thermostat will cycle down from the higher stages so that as it approaches set point it will only be running in stage 1. Installing ecobee with Multi-Speed Fan Systems. One thing I did in the past though is removing that feature from ecobee, meaning it always try to run the HVAC regardless of the temp. The furnace is currently configured to control its own staging system but I'm curious what would be the advantage of reconfiguring to have the Ecobee control the two stage system. Q1: Sometimes, when it is very cold (-10C to -12C), the compressor AND the the aux heat will run simultaneously as the compressor alone cannot maintain desired temperature. Thanks. They changed the base station 6 times and says they can't do anything to help. There was a problem with your login. The tables below enlist different technical problems with Ecobee thermostats and provide possible solutions. I have an Ecobee 3 and a Keeprite two-stage gas furnace. The aux heat should only kick in when the difference between required temp and real indoor temp is 1.1C (called "super" in older firmware). it been as cold as -23C here and stage 1 would hold temp, running constant though, and 2nd stage would kick on if a door was opened. Ecobee Smart Thermostat threshold settings. How i use it when my away Temp is 77 and home temp 73. My HVAC have a thermostat on it and it start the HVAC if needed. Step 2. What could be the problem? The following Advanced Energy recommendations are based on the existence of a Heat Pump system and thermostat operating per manufacturers’ instructions prior to the ecobee 3 thermostat installation. User Name; Password Forgot Password? Stage 2 is now 3 hours. The ecobee logo and name appear in the bubble, along with the words ‘Activity Alert’, ‘Monitoring automatically set to Disarmed by Jelani’. My downstairs unit does have the aux heat, but we’ve never needed it which is why I opted not to get it when I replaced my upstairs unit which rarely even runs in heat mode at all, let alone needing supplemental heat. When I get home i have the 2 stage kick in with a 2 degree from set temp my home will get to 73 about 30 minutes to a hour depending on outside temp. We use reverse staging on ecobee. Usual required day temp is 21C and away/sleep temp is 18C. Discovered something new on ecobee3 that is by design according to ecobee. But I haven't experienced what you are referring. Reverse staging. If it is too cold outside and the compressor cannot run, will the AUX heat start or will it wait to get the 14C inside since the compressor to AUX temperature delta is set to 3.9C? The HVAC equipment will start in stage 1. Select Aux Reverse Staging. I am now experimenting with Reverse Staging and Stage 2 Temperature Delta settings to try to achieve both: immediately call for stage 2 when returning from setback, and. I'm assuming the aux reverse staging works the same way. Compressor Reverse Staging..... 29 Compressor Stage 2 Temp Delta ... call ecobee support for guidance. I replaced the Edge thermostat with an Ecobee, and am working on finding the best Cooling settings. Honestly, I’ve wanted a Nest thermostat for a long time. So instead of aux running until st point and it all shuts off, it just runs until it’s back within the HP only range and then shuts aux off. the idea is that it cuts back and gets to the set point gently so it doesn't overshoot. A subreddit for ecobee and all their smart home products. The thermostats are controlled by using the built-in touchscreen, web portal, or app available for iOS, Android, and the Apple Watch. from memory, I have 3F for the 2nd stage differential, and 2F for the reverse staging. Now I keep on getting alerts that the Aux heat is running. View online or download Ecobee 3 smarter wi-fi thermostat User Manual The mother looks up, and puts her phone back into her purse as on the left side of the screen the kids close the door and leave the house. Confirm your “Aux Heat Max Outdoor Temperature” – The auxiliary heat will not run when the outdoor temperature is above this point. The thermostat calculates which stage to start the HVAC equipment in depending on the indoor and set point temperature delta. Once that value is reached, the thermostat switches back to the first stage from the second stage. I would be interested to learn about other people's experience. Aux Outdoor Temp Alert- If you have a heat pump with an auxiliary heat configuration, you can configure your ecobee3 to generate an alert if the auxiliary heat is called for when the outdoor temperature exceeds this programmed set point. With the release of firmware versions 4.6.3 and up, many ecobee thermostats are now compatible with low-voltage multi-speed fan systems, including Fan Coil Units (FCU) and Packaged Terminal AC (PTAC) systems. Press J to jump to the feed. Ecobee 3 smarter wi-fi thermostat Pdf User Manuals. I have 2 stage heat pump. It does seem to be kicking in frequently instead of normal heat and got an alert that my "Aux Heat was running for more than 180 minutes". One of its settings includes: Compressor Reverse Staging -- If enabled, the thermostat will cycle down from the higher stages so that as it approaches set point it will only be running in stage 1. We have a heat pump and recently installed an ecobee thermostat. As the stage 1 temperature delta is exceeded, the second stage will engage. So, ecobee support told me to enable the "aux reverse staging" and set the "compressor to AUX temperature delta" to 3.9C. Auto Heat/Cool Allows you to use auto mode on the ecobee; ... Aux Reverse Staging When enabled, the aux heat will be disabled when the thermostat determines that it is possible for a lower stage to finish heating to the desired setpoint. However, I now understand that the AUX heat will probably never kick in since I never have such a differential. Supplement to ecobee 3 Installation Materials from the North Carolina Electric Cooperatives Single-Stage. It comes down to tweaking things so that the aux heat doesn't come on too much while still maintaining a good comfort level. Due to that reason, even if outdoor temperature goes above the threshold, It will still complete the heat circle with AUX heat. So, ecobee support told me to enable the "aux reverse staging" and set the "compressor to AUX temperature delta" to 3.9C. mines all in F so I'm not used to C, maybe 1.1 isn't that small? And here are the differentials from C to F: There is a reverse staging option. Ecobee 3 Settings SETTINGS o Installation Settings (Advanced Options) Equipment Wiring = G, Y1, W1,O/B, R h, C, Y2 Heat Pump = 2 stage ... Aux Reverse Staging = On Temperature Correction = 0.0C Humidity Correction = 0% Thermal Protect = Disabled That's the thing - the aux heat will never approach the setpoint as it is only a 5kW heating element for the whole house. ecobee recommends turning off the compressor when outdoor temperatures drop below 35˚F; however, this setting is not ideal for energy efficiency and costs. As the stage 1 temperature delta is exceeded, the second stage will engage. The aux heat is on, but not the compressor since it is too cold outside (-13.2). Ecobee Reverse Staging with Carrier Performance 2-stage scroll compressor Hi, I have a Carrier 4-ton Performance 2-stage scroll compressor and variable speed air handler. We suspect among other things, start/stop losses are significant. What would it do if i turn it on? Fix the Ecobee smart thermostat's most annoying feature. The compressor should kick in since it is -12.1C outside (and it runs whenever it is over -12.2C). The ecobee will run the second stage of your aux heat if the current temperature is greater than the value designated in the Aux Heat Stage 2 Temperature Delta setting. Answer: Aux Heat Runtime Alert- Sets the amount of time that the Auxiliary heat source, if installed, can run continuously before an alert is generated. HVAC equipment manufacturers and the Air Conditioning Contractors of America (ACCA) do not recommend turning off the compressor at all. If this option is enabled, the thermostat will cycle down from the higher stages so that as it approaches set point it will only be running in stage 1. Please, note that the solutions aren’t described in detail. Press question mark to learn the rest of the keyboard shortcuts. I'm intrigued by the reverse staging, page 26. Confirm your “Aux Reverse Staging” – For optimum efficiency, this setting does not need to be set to enable. Aux Reverse Staging: With this setting enabled, you will also need to enable the Aux Heat Stage 2 Temperature Delta threshold setting listed above and set a temperature value. Stage 2 kicks in and the fan speed increases and the comp kicks in (nice even heat and massive air flow). The HVAC equipment will start in stage 1. your 1.1 differential still applies, though that seems kinda small. Cookies help us deliver our Services. Aux Reverse Staging ‒ Enables the second stage of the auxiliary heat to be run if the current temperature is greater than the value set for the Aux Stage 2 Temperature Delta setting. Generally, the best comfort, energy savings, iaq, etc are achieved by doing what you can to avoid having the equipment ever shut off. I asked an Ecobee Rep about Reverse Staging and he advised not to use it. It’s an on/off setting (currently set to off). Touch Next to continue. The solution, for my house, seems to be to turn on "aux reverse staging." 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